Terms of service
Last updated: July 2025
Welcome to LZRUS! These Terms of Service (“Terms”) govern your access to and use of our website lzrus.in and services. By using our website or purchasing from us, you agree to be bound by these Terms.
1. Online Store Terms
- You must be at least 18 years old to use this site or have permission from a parent or guardian.
- You agree not to use our products or website for any illegal or unauthorized purpose.
2. Products and Pricing
- All prices are listed in INR (₹) and are inclusive of applicable taxes.
- We reserve the right to change product prices or discontinue products without notice.
- Product colors may vary slightly due to screen differences.
3. Order Process
- Orders will only be processed after successful payment.
- After placing an order, you will receive a confirmation email with your order details.
- We reserve the right to cancel or refuse any order at our sole discretion.
4. Shipping
- We ship orders through trusted logistics partners like DTDC, Xpressbees, Delhivery, Bluedart, and Ekart.
- Delivery timelines are mentioned on product pages or at checkout. While we strive to deliver orders on time, delivery timelines may vary due to courier or external factors beyond our control.
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For full details, please read our Shipping Policy.
5. Returns and Exchanges
- LZRUS does not accept product returns once an order has been delivered.
- Products are eligible only for exchange or replacement under the conditions outlined in our Return, Exchange & Refund Policy.
- A ₹200 exchange handling fee may apply for customer-initiated size exchanges.
- For complete details, please refer to our Return, Exchange & Refund Policy.
6. Intellectual Property
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All content on this website, including logos, product designs, and images, are the property of LZRUS and may not be used without permission.
7. User Comments & Submissions
- We may use customer reviews or feedback shared through our platform for marketing or promotional purposes.
- You agree that submitted content does not violate any rights or contain harmful material.
8. Third-Party Links
Some links may direct you to third-party websites. We are not responsible for their content or accuracy.
9. Limitation of Liability
We are not liable for any direct or indirect damages arising from the use of our website or products.
10. Changes to Terms
We may update these Terms occasionally. Continued use of the website implies your acceptance of any updates.
11. Contact Information
For any questions regarding these Terms, please contact us:
📧 Email: lzrusofficial@gmail.com
📞 Phone / WhatsApp: +91 7898674104