Privacy policy

Last updated: July 2025

At LZRUS (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit lzrus.in or make a purchase through our website.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and phone number
Shipping and billing addresses
Payment details (processed securely via Razorpay – we do not store card or bank details)
Order history and customer support interactions
IP address, browser/device type, and usage data (for analytics and fraud prevention)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide order updates and customer support
Improve our website, services, and user experience
Send offers, updates, or drop alerts (only if you subscribe)

We do not sell or trade your personal data. We may share limited data with trusted third-party service providers such as Shopify, Razorpay, Google Analytics, and Google Ads solely for order processing, analytics, fraud prevention, and advertising performance measurement.

3. Data Protection & Security

We use secure platforms like Shopify and Razorpay that comply with global security standards. Your data is encrypted and securely processed. We do not store any payment or card information on our servers.

4. Legal Compliance

We comply with the Information Technology Act, 2000, and applicable Indian data protection and privacy laws.

5. Your Rights

You can request to:

Access your personal data
Correct or update inaccurate information
Delete your data (subject to order and legal record retention)

To exercise these rights, contact us at lzrusofficial@gmail.com

6. Policy Updates

We may update this Privacy Policy periodically. All changes will be reflected on this page with the revised effective date.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to analyze website traffic, measure performance, and improve user experience. These technologies may be used by Google Analytics and Google Ads to help us understand user behavior and deliver relevant advertising. Users can control or disable cookies through their browser settings.